My experience with this realtor started off positively. During the home-buying and showing process, he was helpful, attentive, and easy to work with. Unfortunately, as the process of closing started to approach the communication began to decline and at times I felt ignored and like I was not being advocated for. More recently, a year after the purchase, I encountered an issue that required his assistance, but the experience was disappointing. He seemed annoyed that I reached out for information and had to send multiple texts and emails to get the responses I needed. Given the time-sensitive nature of the situation, the lack of responses made the already stressful situation even more frustrating.
Hoffer did a great job putting us in our first home. Our neighbors are so friendly and our house has great bones. So much so that some of the contracting work we hired has been surprised how well our home was taken care of. Of course there are things that will come up that need to be fixed but he and the team were very upfront about everything. He also has a ton of connections to help in the process after offering that made things much easier. Willing to even help you seat a toilet for the first time, see homes at 7PM on a Tuesday night, or even grab some much needed Italian food in between home searching. Worth reaching out to!